Thank you for your interest in our retreat! It is subject to the following terms and conditions

1. Terms of agreement

(a) By booking and attending a retreat with Lush Coaching Ltd. you are agreeing to comply with and be bound by the following terms and conditions.

(b) The term ‘Lush Coaching Ltd.’ or ' or ‘us’ or ‘we’ refers to the owner(s) of the company and it’s hosts. The term ‘you’ or 'I' refers to the student or guest or user or viewer of our website and/or services. The terms 'retreat' or 'program' or 'holiday' or ‘trip’ refers to all aspects of the services on offer, to include, but not be limited to, the accommodation, classes (if applicable) and activities.

2. Booking procedure

(a) On making a booking with us, each person accepts the terms of these booking conditions.

(b) On submitting your booking form, we will contact you to accept your booking and issue a request for payment of the deposit with payment instructions. Your place is not confirmed until the deposit payment has been received. A request for the remaining balance will be issued on the 3rd of July, and will need to be paid no later than July 21st. If the balance price of your trip is not paid in time, we reserve the right to cancel your place and retain your deposit.

(d) Subject to clause 2(e), all payments are non-refundable. This includes deposit, remaining and full payments.

(e) A refund will only be issued if the trip is fully booked and someone else can fill your space. A refund in this case is minus a cancellation charge of £50. Any monies owed in this case will be paid to you one month after the retreat end date.

(f) We reserve the right to increase the price of the trip before you submit your booking. Any change in price will be advertised to you before you book the retreat.

(g) We reserve the right to reduce the price of the trip or run special offers at any time. Once you have made your booking and paid your deposit these price changes will not apply to you.

(i) Optional trips and treatments booked locally are not our responsibility and are at your own risk and cost.

3. Cancellation policy

(a) As stated in section 2(d) all payments are non-refundable. For this reason we strongly recommend that you take out travel insurance to cover you in the event of any need to cancel at the last minute.

(b) Once the trip has commenced, no refund or part refund or unused portion of your retreat will be repaid in the event of cancellation by you.

(c) In the very unlikely event that the trip is cancelled by either party, there will be no refund or compensation available from us for your flight costs, transfers and other associated costs.

(d) We reserve the right in any circumstances to cancel the trip, in which case we will offer a refund in full of all monies paid (unless the reason for cancellation is force majeure, see clause 3(e)).

(e) Refunds will be offered if we are forced to cancel or in any way change your holiday due to war, threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, infectious disease/ epidemic, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure.

(f) We reserve the right to charge a cancellation fee of £50 if a guest decides to cancel a trip for any reason.

(g) It is not possible at any stage to transfer your booking to another trip or service.

4. Changes to the trip

(a) It is very unlikely that we will have to make any changes to your trip, but arrangements are made many months in advance and changes may have to be made. We reserve the right to, within reason, change any information advertised at any time, to include, but not be limited to, dates, times, timetable, location, accommodation, yoga teachers and prices. We will advise you of any changes at the earliest possible date and aim to keep disruption to a minimum.

5. Surcharges

(a) Unless stated otherwise, transportation costs to include, but not be limited to, flights, transfers and taxis, are not included in the price of the retreat. Prices of these are shown as an estimate only and we will not be liable for any differences to what was originally estimated.

6. Insurance and health

(a) We recommend all guests take up full travel insurance to cover medical expenses and personal belongings, and should cover the type of physical activities that will be undertaken by you. We hold no responsibility for illness, injury, death or loss or damage to personal belongings at any time (as per the liability waiver in section 7), nor will any compensation be issued in such case.

(e) We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally or emotionally unable to do so, however if you decide to do so, it is at your own risk.

7. Liability waiver

(a) It is a requirement of anyone attending a trip and/or retreat with Lush Coaching Ltd. to accept and abide by the following release of liability:

'I understand that, while the utmost care is taken, neither the individual hosts, teachers, Lush Coaching Ltd nor the venue will be liable for any damage or injury resulting from the activities I partake or use of the hotel, nor any loss or damage to personal belongings. I understand that activities may be physically strenuous and I voluntarily participate in them with the knowledge that there is risk of personal injury, property loss or death. I recognise that it is my responsibility to notify the hosts of any illness or injury before the start of every activity. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Lush Coaching Ltd., it’s hosts or members for any injury, property loss, or wrongful death, whether caused by negligence or otherwise.'

(b) The release of liability statement applies to the duration of the trip and every activity you participate in, whether in a group or private setting. If this statement is not accepted, your booking will be terminated and any monies paid in advance will not be refunded.

8. Right to refuse

(a) We reserve the right to dismiss or refuse entry to any activity or the trip at any time at the host's discretion with no refund being issued, in the event of breach of any of these terms and conditions, or disruptive behaviour.

10. Privacy policy

(a) We will not pass on your information to any third party or organisation outside of Lush Coaching Ltd., without your permission. We respect your privacy.

(b) We will use your details to inform you of updates about the trip, and any future events. You can unsubscribe at any time by selecting the unsubscribe button at the bottom of the email.

11. Passport and visa requirements

(a) You are responsible for ensuring that you have a valid passport with sufficient expiry date remaining and any necessary visas or required inoculations or other health requirements.

12. Complaints

(a) If you have a problem during your trip, please inform a member of our team immediately, who will endeavour to put things right. If your complaint cannot be resolved locally, you must advise us in writing on your return. Please note that we cannot be responsible for the individual behaviour of any group member or other guest on your trip.